Shipping policy

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms. Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS
Shipping fees depend on your cart total and your PatchPak Club tier:

• Non-members: FREE delivery on orders EGP 1,500 and above. A standard delivery fee applies below this threshold — the exact amount is shown at checkout based on your address.
• PAK Explorer: FREE delivery on orders EGP 1,250 and above.
• PAK Collector: FREE delivery on orders EGP 1,000 and above.
• PAK Elite: FREE delivery on every order, no minimum.

Orders of EGP 2,000 and above also include a complimentary gift, automatically added to your delivery after checkout.

All times and dates given for delivery of the products are given in good faith but are estimates only. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 3-7 business days days after the day we accept your order. For more information please refer to our Terms.

WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: [www.patchpak.co/policies/refund-policy].

HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by
Trade name: PatchPak
Email: support@patchpak.co
Phone number: +201044588003




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